Security Guard - Hotel Arras

What Makes a McKibbon Security Guard?

In this role you will perform a variety of hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A Day in the Life: 

• You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. 
• You will maintain positive guest relations at all times.
• You will resolve guest complaints and ensure guest satisfaction.
• You will maintain a complete knowledge of: hotel features/services, hours of operations.
• You will respond to all emergency situations and provide direction as needed.
• You will work to resolve disruptive guests in a professional and customer focused manner
• You will walk the property regularly to ensure all doors are secure and stair wells maintained.
• You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 
• You will play role as key contact for emergency personnel who come to the hotel 

Job Requirements

• Previous experience working in a security role 
• A high school diploma or equivalent vocational training certificate
• Experience working at a hotel or restaurant establishment (highly desired) 
• Proficiency with computers 
• Basic math skills
• The ability to provide excellent customer service and maintain a professional demeanor at all times
• Great verbal and written communication skills 
• Certified in Safety and Training, or Licensed as a Security Officer preferred
• CPR and First Aide Certified preferred
• Ability to work nights and weekends 

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers: 

Physical & Mental Wellness: 

• Full Time Associates:  
• Comprehensive benefits package including medical, dental, and vision  
• Life insurance 
• Short- and long-term disability 
• Paid time off and holidays 
• Wellbeats APP to support physical and mental wellness 

Financial & Occupational Wellness: 

• Competitive Compensation  
• Brand and company training classes, workshops and conferences for career growth and development  
• Full Time Associates: 
• 401K Savings Plan with matching funds 
• Tuition reimbursement 

Personal Wellness: 

• Fundraising matching funds program 
• Volunteer opportunities 
• 24/7 chaplain services 
• Exclusive hotel rate discounts 

Shifts: 7am to 3pm and 3pm to 11pm