Job Description

What Makes a McKibbon Security Guard?

In this role you will perform a variety of hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A Day in the Life: 

  • You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. 
  • You will maintain positive guest relations at all times.
  • You will resolve guest complaints and ensure guest satisfaction.
  • You will maintain a complete knowledge of: hotel features/services, hours of operations.
  • You will respond to all emergency situations and provide direction as needed.
  • You will work to resolve disruptive guests in a professional and customer focused manner
  • You will walk the property regularly to ensure all doors are secure and stair wells maintained.
  • You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 
  • You will play role as key contact for emergency personnel who come to the hotel 

Job Requirements

  • Previous experience working in a security role 
  • A high school diploma or equivalent vocational training certificate
  • Experience working at a hotel or restaurant establishment (highly desired) 
  • Proficiency with computers 
  • Basic math skills
  • The ability to provide excellent customer service and maintain a professional demeanor at all times
  • Great verbal and written communication skills 
  • Certified in Safety and Training, or Licensed as a Security Officer preferred
  • CPR and First Aide Certified preferred
  • Ability to work nights and weekends 

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers: 


Physical & Mental Wellness: 

  • Full Time Associates:  
  • Comprehensive benefits package including medical, dental, and vision  
  • Life insurance 
  • Short- and long-term disability 
  • Paid time off and holidays 
  • Wellbeats APP to support physical and mental wellness 


Financial & Occupational Wellness: 

  • Competitive Compensation  
  • Brand and company training classes, workshops and conferences for career growth and development  
  • Full Time Associates: 
  • 401K Savings Plan with matching funds 
  • Tuition reimbursement 


Personal Wellness: 

  • Fundraising matching funds program 
  • Volunteer opportunities 
  • 24/7 chaplain services 
  • Exclusive hotel rate discounts 

Shifts: 7am to 3pm and 3pm to 11pm

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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