Host / Hostess PM - Bargello/District 42 at Hotel Arras

What makes a McKibbon host/hostess?

The Host/Hostess is responsible for greeting guests as they arrive to the restaurant, as well as maintaining a clean and welcoming environment. You are pro-active and provide exceptional service to our guests.

A Day in the Life:

• You will greet all guests as they arrive to the restaurant in a friendly and welcoming manner.
• You will assist the servers with side duties to ensure all guest supplies are ready for service.
• You may have to operate the Point of Sale system, processing cash and credit card transactions
• You will clean counters, shelves, furniture, or equipment in pantry or breakfast area.
• You will clean any spilled items, broken items, and remove trash, when necessary.
• You will mop or vacuum floors.
• You will perform other various duties as requested by management.

Requirements

• One to two years’ experience in a customer service position
• Experience working at a hotel or restaurant establishment (highly desired)
• Experience with maintaining safety requirements (highly desired)
• The knowledge of maintaining guest satisfaction
• The ability to work toward increasing departmental and overall guest satisfaction
• The ability to ensure all sanitation practices are followed
• The ability to setup attractive food displays
• The ability to communicate in a friendly manner with guests
• Food preparation skills
• Practicing safe work habits and using required safety equipment
• The ability to ensure overall guest satisfaction
• Open Table and Toast experience preferred, but not required

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s

equal parts work and play. Our people will always be our first investment.

Our benefits package covers:

Physical & Mental Wellness:

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Short- and long-term disability
• Paid time off and holidays
• Wellbeats APP to support physical and mental wellness

Financial & Occupational Wellness:

• Competitive Compensation with bonus structure
• Brand and company training classes, workshops and conferences for career growth and development
• 401K Savings Plan with matching funds
• Tuition reimbursement

Personal Wellness:

• Fundraising matching funds program
• Volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts